Return and Refund Policy

Returns
Within 30 days - You must return your product within 30 days of purchasing it:
Our policy is valid for 30 days. If more than 30 days have passed since your purchase, unfortunately we cannot offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition you received it. It must also be in its original packaging.

Several types of merchandise are exempt from returns. Perishable items such as food, flowers, newspapers or magazines cannot be returned. We also do not accept intimate or hygiene items, hazardous materials or flammable liquids or gases.
To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

In some cases, only partial refunds are allowed (if applicable)
Books with obvious signs of use
Opened CDs, DVDs, VHS tapes, software, video games, cassettes or vinyl records
Any item that is not in original condition, damaged or missing parts due to no fault of ours
Any item returned more than 30 days after delivery

Refunds (if applicable)
Once we receive and inspect your return, we will send you an email to notify you that we have received your return. We will also notify you if your refund has been approved or denied.
If you are approved, your refund will be processed and automatically credited to your credit card or original payment method within any applicable return days specified by your bank.

Delayed or missing refunds (if applicable)
If you have not received your refund, please check your bank account again first.

Then contact your credit card company, it may take some time for your refund to be officially posted.

Next contact your bank. Refunds usually take some processing time.
If you have done all of the above and still have not received your refund, please contact us at support@zebrasisi.com.

Sale Items (if applicable)
Only regular priced items are refundable, unfortunately sale items are not refundable.

Exchanges (if applicable)
We only exchange defective or damaged items. If you need to exchange it for an identical item, please send an email to support@zebrasisi.com with photo proof of eligibility and send your item to:

Gifts
If the item was marked as a gift at the time of purchase and shipped directly to you, you will receive a gift credit equal to the value of the return. We will mail you a gift certificate upon receipt of the returned item.

If the item was not marked as a gift at the time of purchase, or the gift giver has shipped the order to themselves to give to you later, we will refund the gift giver and he will be aware of your return.

Shipping
To return your product, you will be responsible for paying for the shipping costs of the returned item. Shipping costs are non-refundable. If you receive a refund, the return shipping costs will be deducted from your refund.

Depending on where you live, the time it takes for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.

Changes to Return and Refund Policy
You can review the most current version of our Return and Refund Policy at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Return and Refund Policies by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or services following the posting of any changes to these Return and Refund Policies constitutes your acceptance of those changes.